The data are read slowly

Ref No. FAQ-A18 In order to speed up data reading and better display of graphs, please, reduce the number of polled parameters by clicking on the “Live data settings” button in the “Live data” menu. Also, the speed of reading …

How to send logs to technical support?

Ref No. FAQ-A9b Please, go to Application Settings, to the Debug Log section (tab in the upper right corner of the screen). Please, make sure the “Write a debug log” checkbox is selected. If not installed, install, reconnect to the …